Frequently Asked Questions

View all the FAQs by clicking here

Do you sell Gluten Free baked goods?

We are not a gluten free facility, however, we do offer a gluten free sugar cookie as part of our treat selection. Although we do our best to prevent any cross contamination, we cannot guarantee that our kitchen is 100% gluten free.

Merchandise returns/exchanges

We do accept returns of unworn/unwashed within 14 days of the package being delivered, in exchange for shop credit. Shipping costs are the responsibility of the customer and will not be included in shop credit. Items can only be returned for store credit – no refunds or exchanges. Please include your name, order number and email […]

Is your facility nut-free?

We do have a variety of desserts that do not contain nuts, however, because some of our desserts do contain nuts we cannot guarantee that our kitchen is nut free.

How do I place a cookie order?

Pre-designed Sugar Cookies: Pre-designed sugar cookies are available by the half or full dozen for pick up. Pre-designed cookie orders require at least 4 days notice We offer new sugar cookie designs each month Pick up available at Lake Stevens or Alderwood Mall We proudly decorate all of our sugar cookies with buttercream icing We […]

How fast can I get a custom order?

Cookies: At this time, we are accepting a limited amount of large custom cookie orders with a 10 dozen minimum. You can find more info about these here. We need a minimum of 2 weeks advance but can occasionally accommodate a rush order. Email to inquire! Cakes: We have moved away from custom cake […]